In an era where convenience and accessibility are paramount, New Season is at the forefront of delivering innovative addiction treatment services through its robust Telehealth Program. As we observe Telehealth Awareness Week from September 15-21, 2024, it’s the perfect time to highlight how this program is transforming the way individuals engage with their recovery from opioid addiction. 

With both Telemedicine and Telecounseling services, New Season Treatment Center is committed to ensuring that quality care is never out of reach, no matter where patients are.

Who Can Participate in Telehealth?

New Season’s Telehealth services are available to a broad range of individuals. For those not yet enrolled, TeleAdmission offers a seamless way to begin treatment, provided state regulations allow it. For existing patients, eligibility for Telehealth services begins once they transition into the maintenance phase of their treatment, ensuring dose stability and maximizing the benefits of remote care.

“Our goal is to break down barriers to care,” JohnPaul Parraga, the Director of Telemedicine at New Season, said. “Telehealth allows us to reach individuals who might otherwise face obstacles in accessing treatment, whether due to geographic limitations, transportation issues, or personal circumstances. In this way, ‘No One Turned Away’ becomes a reality.”

The Power of Telehealth in Addiction Treatment

Telehealth represents the future of healthcare by bridging the gap between patients and providers through secure video conferencing. New Season’s Telehealth Program allows patients to receive the same comprehensive care they would get in person, without the need to travel to a treatment center. Whether patients face transportation challenges or simply need flexibility, Telehealth makes it easier to stay on track with their recovery.

Telecounseling: Emotional Support at Your Fingertips

Telecounseling is a cornerstone of New Season’s Telehealth Program, providing patients with regular recovery support from the comfort of their own space. This service is ideal for individuals who require ongoing counseling but find it challenging to attend in-person sessions.

Key Benefits of Telecounseling:

  • Remote Counseling Sessions: Participate in secure video calls from your preferred location, ensuring privacy and convenience.
  • Personalized Care: Licensed counselors work closely with you to create a treatment plan tailored to your needs.
  • Flexibility: Sessions are scheduled at convenient times, with options to reschedule if necessary.

Patients can easily engage with counselors through the HIPAA-compliant Doxy.me platform, ensuring all sessions are private, confidential, and secure.

“We’ve made sure our Telehealth services are accessible via any device with internet access,” says Chelsea Oliva, the Director of Telecounseling, said. “It’s all about making the process as simple and effective as possible for our patients.”

Telemedicine: Accessible Medical Care, Anytime, Anywhere

Taking accessibility a step further, telemedicine allows patients to connect with medical professionals for routine check-ups, medication management, and consultations. Whether it’s a quarterly appointment or a follow-up, patients can manage their healthcare from the comfort of their home or a private location.

Key Benefits of Telemedicine:

  • Increased Accessibility: In select states, admissions can even be completed via Telemedicine.
  • Quarterly Medical Appointments: Stay on top of your health with regular virtual check-ins.
  • Secure and Confidential: Telemedicine appointments are conducted through Doxy.me, safeguarding your privacy.

“Our goal is to ensure that every patient, regardless of their location or circumstances, can access the care they need to recover,” Parraga noted.

Leadership Insights on Telehealth Expansion

The success of New Season’s Telehealth services can be attributed to the expertise of its leadership team. JohnPaul Parraga brings more than 13 years of experience in healthcare operations and has been instrumental in establishing telehealth programs across various healthcare service programs. His commitment to expanding New Season’s Telemedicine footprint ensures that individuals seeking treatment have greater access to care.

With 12 years of experience at New Season, Chelsea Oliva oversees the telecounseling department and is dedicated to making treatment more accessible and personalized for patients. Her deep knowledge of clinical operations and compliance has been essential to the department’s growth and evolution.

How to Get Started with Telehealth

For patients eager to begin using Telehealth services, the process is simple. During Telehealth orientation, a coordinator will send a secure link via email or text, connecting patients directly to their appointment. Future appointments will be scheduled through calendar invites, making it easy to manage treatment sessions.

If you’re a New Season patient, talk to your treatment team to get started. For those not yet enrolled, TeleAdmission services provide a pathway to begin treatment remotely, making recovery more accessible than ever.

Your Recovery, Your Way—With New Season Telehealth

At New Season, we understand that recovery is a personal journey. Our Telehealth Program is designed to offer the support you need in a way that fits your lifestyle, ensuring that care is always within reach.

Ready to start your Telehealth journey? Contact us at 1-877-284-7074 or visit our website to learn more about our Telemedicine and Telecounseling services. 

As we celebrate Telehealth Awareness Week, remember that help is just a click away. Whether you’re in the early stages of recovery or have been on this journey for some time, New Season’s Telehealth Program is here to support you every step of the way.