b'\x1b\x1b\x1f\x1a\x1c\x1e\x19\x18\x17\x1d\x1e\x17\x16\x18\x1e\x15\x1c\x17A Season of change swept across our organization in 2024 that paved the way for a brighter future for individuals living with Opioid Use DisorderIm thrilled to share that 2024 was anare. This also enabled us to provide more exceptional year for New Season and the tenstake-home medication, reducing absenteeism of thousands of patients we serve at ourand discharge rates. To address the growing treatment centers across the nation. This yeardemand for specialized care, we introduced the marked the most clinically productive period inFentanyl Special Care Program to all 87 centers our companys history, with record-breakingand opened 27 Intensive Outpatient Programs patient engagement and retention rates.(IOP) for patients requiring a higher level of Thanks to the expansion of our treatmentsupport.facilities and the launch of our rst mobileThe meaningful strides we made in 2024 inspire medication unit, we were able to serve overus as we look ahead to 2025. Our primary focus 1,200 additional patients, adding to the nearlyremains expanding access to opioid addiction 32,500 patients already receiving servicestreatment. We plan to achieve this by acquiring across 87 centers in 20 states nationwide,and opening more centers in Florida, Georgia, furthering our mission to triumph over opioidand Oregon, as well as adding three additional addiction and the epidemic a\x1eecting ourmobile medication units to reach under-served country. areas. We also aim to roll out IOPs to 29 more By regularly visiting our centers and engagingcenters and improve their attendance rates to with team members and patients, we gatheredensure participants receive the full benet of valuable feedback that led to signicantthese programs. Additionally, we will continue operational advancements. Theseto broaden and negotiate insurance contracts to improvements have allowed us to welcomebetter support our patients.more patients and enhance our e\x1dciency. ByThe leadership team and I are deeply expanding our network of insurance partners,passionate about New Seasons future. securing grant and settlement funding,Together, we will continue to make meaningful introducing a superior revenue cycle system,progress in providing compassionate care to and hiring highly qualied sta\x1e, weve workedthose who need it most.to reduce nancial barriers to care.With groundbreaking legislative changestheRespectfully,rst in decadeswe were able to implementJim Shaheentele-admissions and expand Telehealth services,CEOmaking it easier to meet patients where they page1'